Your opinion is very important to us. Please take a moment and let us know how we're doing in our quest to provide you comfort every step of the way.

Survey

First Name:

Last Name:

Address:

Community Name:

City:

State: Zip:

1. What service did you receive?
Residential New Construction
Serviced Existing Equipment
Replaced Equipment
Maintenance
Other (please specify)

For questions 2 through 6, please answer using the following scale:

1-Terrible

2-Needs Improvement

3-Average

4-Better than Average

5-Excellent

2. How promptly did we respond to your initial inquiry?

3. How was the service you received from our team members?

4. We strive to maintain a courteous, knowledgeable and professional staff. How did we do?

5. How was the attitude and quality of work performed by our installer or service technicians?

6. Please rate your overall experience with Advanced Air.

7. Was your request handled within a reasonable time frame?

Yes

8. Were you completely satisfied with the work performed by Advanced Air?

Yes

If NO, how can we improve our service?

9. Where did you hear about Advanced Air?
Other (please specify)

10. Why did you choose Advanced Air over the competition?

11. If you'd like, please comment on your overall experience or elaborate more on the above questions. We'd love to hear what you have to say.

Enter Word Verification in box below *

"On Friday about 5:00 p.m. I grabbed the phone book and looked for 24/7 emergency air conditioner companies. The first said they could come out Saturday (we had reservations in Orlando for Saturday). The second company said they could respond between 8:00 p.m. and 2:00 a.m. Then, I called Advanced Air...within a few minutes, Keith advised that he was en route to another call and could respond to our situation within two hours, on his return call he diagnosed the problem over the phone. Upon his arrival, he fixed the problem, answered my questions, and assured me that I could leave town without any worries. Advanced Air is very fortunate to have Keith as an employee. He is knowledgeable, informative, and courteous."

Huntington Lakes, Naples

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Air Conditioning Serving Lee, Collier & Charlotte

Advanced Air & Refrigeration, Inc.
2144 Andrea Lane
Fort Myers, Florida 33912
PH: (239)-768-5558