| For questions 2 through 6, please answer using the following scale: |
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| Terrible |
Needs Improvement |
Average |
Better than Average |
Excellent |
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| 2. Please rate the promptness of our response to your initial project inquiry. |
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| 3. How was the service you received from our sales staff? |
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| 4. We strive to maintain a courteous, knowledgeable, and professional staff. How did we do? |
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| 5. How do you feel about the attitude and quality of work performed by our installers or service technicians? |
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| 6. Please rate your overall experience with Advanced Air. |
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| 7. Was your request scheduled to be accommodated within a reasonable time frame? |
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| 8. Were you completely satisfied with the work performed by Advanced Air? |
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| If No, how can we improve our service? |
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| 9. Where did you hear about Advanced Air? |
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| 10. Why did you choose Advanced Air over the competition? |
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11. If you’d like, please comment on your overall experience or elaborate more on the above questions. We’d love to hear what you have to say.
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