| For questions 2 through 6, please
answer using the following scale: |
| 1 |
2 |
3 |
4 |
5 |
| Terrible |
Needs Improvement |
Average |
Better than Average |
Excellent |
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| 2. Please rate the promptness of our
response to your initial project inquiry. |
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| 3. How was the service you received
from our sales staff? |
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| 4. We strive to maintain a courteous,
knowledgeable, and professional staff. How did we
do? |
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| 5. How do you feel about the attitude
and quality of work performed by our installers or
service technicians? |
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| 6. Please rate your overall experience
with Advanced Air. |
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| 7. Was your request scheduled to be
accommodated within a reasonable time frame? |
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| 8. Were you completely satisfied with
the work performed by Advanced Air? |
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| If No, how can we improve our
service? |
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| 9. Where did you hear about Advanced
Air? |
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| 10. Why did you choose Advanced Air
over the competition? |
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11. If you’d like, please comment on
your overall experience or elaborate more on the above
questions. We’d love to hear what you have to
say.
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