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Customer Satisfaction Survey
 
We want to hear about your experience!  Our number one goal is total customer satisfaction in all aspects of our business. Please take a few moments to evaluate your experience with Advanced Air. Your opinions are valued and help to improve your overall experience with Advanced Air.
 * Required Information
*Name: *Address1:
Address2: City:
*State: *Zip:
*Phone Number: - - E-mail:
*We will not share your contact information with any other individual or business.
1. What service did you receive?

For questions 2 through 6, please answer using the following scale:
1 2 3 4 5
Terrible Needs Improvement Average Better than Average Excellent
2. Please rate the promptness of our response to your initial project inquiry.
3. How was the service you received from our sales staff?
4. We strive to maintain a courteous, knowledgeable, and professional staff. How did we do?
5. How do you feel about the attitude and quality of work performed by our installers or service technicians?
6. Please rate your overall experience with Advanced Air.
7. Was your request scheduled to be accommodated within a reasonable time frame?
8. Were you completely satisfied with the work performed by Advanced Air?
If No, how can we improve our service? 
9. Where did you hear about Advanced Air?
 
 
10. Why did you choose Advanced Air over the competition? 
11. If you’d like, please comment on your overall experience or elaborate more on the above questions. We’d love to hear what you have to say. 

  
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